Effective date: 19.5.2025
Company: Mej-se d.o.o., Stara Fužina 88, 4265 Bohinjsko jezero, Slovenia
Website: https://www.sloveniatoptravel.com
1. INTRODUCTION
This Privacy Policy explains how Mej-se d.o.o. (“we”, “our”, or “us”) collects, uses, and protects the personal data of visitors and customers of the Slovenia Top Travel website. By using this website, you agree to the practices described in this policy.
2. WHAT DATA WE COLLECT
We may collect the following types of personal data:
Full name
Email address
Phone number
Country of residence
Billing address (if required by payment processor)
Payment details (processed securely via Stripe – we do not store card data)
IP address and browser/device data (via analytics tools)
3. HOW WE COLLECT YOUR DATAa
We collect data:
When you purchase a tour via our website
When you contact us via email or form
Automatically through cookies and analytics tools (see section 8)
4. WHY WE COLLECT YOUR DATA
We process your data for the following purposes:
To confirm and deliver your bookings
To contact you with relevant information about your trip
For invoicing and compliance with legal obligations
To improve our website and services (via analytics)
For marketing purposes (if consent is given)
5. LEGAL BASIS FOR PROCESSING
We process your personal data based on:
Your consent (for analytics and marketing)
Contractual necessity (to provide the service you purchased)
Legal obligation (e.g. keeping invoices)
Legitimate interest (e.g. improving user experience)
6. DATA SHARING
We may share your personal data with:
Payment provider (Stripe)
Email service provider (e.g. transactional emails)
Analytics services (Google, Meta)
Legal or tax authorities when required by law
7. DATA RETENTION
Booking and invoice data: up to 10 years (for legal and tax purposes)
Analytics and cookies: per tool’s retention policy (see below)
Email marketing: until you unsubscribe or withdraw consent
8. COOKIES AND ANALYTICS
Our website uses cookies to provide a better user experience.
We use:
Google Analytics 4 (GA4) for anonymized usage statistics
Meta Pixel for advertising campaign performance
Google Ads conversion tracking
You can choose to accept or reject non-essential cookies when you first visit our site. You may also disable cookies via your browser settings.
9. YOUR RIGHTS
You have the right to:
Request access to your personal data
Correct incorrect data
Request deletion (where legally applicable)
Restrict or object to processing
Withdraw consent at any time
File a complaint with your local Data Protection Authority
10. CONTACT
For questions, data access or deletion requests, contact:
Mej-se d.o.o.
Stara Fužina 88, 4265 Bohinjsko jezero, Slovenia
Email: [email protected]
11. CHANGES TO THIS PRIVACY POLICY
We may update this policy occasionally. When we do, we will update the “Effective date” above. You are encouraged to review this page regularly.